Thu 1/18/2018
1:00 p.m.
One Gateway Plaza, Los Angeles, CA 90012,
3rd Floor, Metro Board Room
During the meeting
By phone:You may join the public comment participation call 5 minutes prior to the start of the meeting.
Dial-in: 202-735-3323
English Access Code: 5647249#
Spanish Access Code: 7292892#
To give public comment on an item, enter #2 (pound two) when that item is taken up by the Board.
Need assistance with your audio? Please dial 888-796-6118.
When you call in to comment, you will be able to hear the live stream of the meeting while you wait to comment. If you are also listening to the meeting on another device, please lower the volume on the second device to avoid feedback and ensure you can be heard clearly.
To use a link in the PDF below, hold the CTRL button on your keyboard when clicking the link.
Click "View" to go to the board report detail page. Click "Download" to download a copy of board report and its attachments.
| 38. | 2017-0871 RECEIVE oral report on Metro’s NextGen Bus Study. None | View | Download |
| 39. | 2017-0768 RECEIVE AND FILE report on the Customer Care Department, the trends in customer complaints and the process for responding to complaints. None | View | Download |
| 40. | 2017-0868 RECEIVE AND FILE status report on results of 2017 Customer Satisfaction Survey. None | View | Download |
| 41. | 2017-0872 RECEIVE AND FILE status report on Metro’s rail system Wi-Fi and cellular system project. None | View | Download |
| 42. | 2017-0873 RECEIVE AND FILE status report on Metro’s bus and rail arrival countdown clocks. None | View | Download |
| 43. | 2017-0858 RECEIVE oral report on Major External Marketing Campaign from 2013 to Current. None | View | Download |